Support Center
Movie Playback on iOS
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How do I stream and download UltraViolet movies on iOS?
You can stream full-length movies on wifi or 3G, or download them to watch offline. To access your movie libr...
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Which iOS devices do you support for movie playback?
To play movies on iOS you must have one of the following devices: iPhone 3GS, 4, or 4S; third or fourth genera...
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Why can't I watch all of my UltraViolet movies on Flixster?
If you do not see your UltraViolet movie in your collection, it has not yet been made available for streaming ...
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Known Issue: the app says wifi is required to watch a movie I download...
There was a known issue in app versions prior to 5.10 in which downloaded movies still required a wifi connect...
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My movie stopped playing, and I received a low memory warning.
Occasionally the memory available on your device may be too low to support movie streaming. In this case the m...
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My movie stopped, and I received a network connection error.
Network errors may occur for the following reasons: An unstable wifi connection. If this is the case, wai...
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I see an error message that there are too many simultaneous streams.
If you see this error, you have started watching the movie on too many devices. If you close the movie on one ...
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The movie stopped while I was watching it, but there was no error mess...
If the movie stops without showing an error message, your wifi connection may be slow or unstable, requiring a...
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