Are you absolutely, totally, 100% sure? Really and truly? If not, click here to go back to the list of questions and double check. If your question is definitely not addressed here, you can send us a detailed message describing the problem. Here are some examples of information that could be useful:
- Whether the problem happens sometimes or every time you use the app
- What you were doing before the problem happened, and/or what page you were on
- What you were trying to do when the problem happened
Here is an example of an email that is not useful, which means it will take us longer to understand and answer your question:
"It's not working"
Please keep this in mind as you email us.