The most common problem relating to UltraViolet registration is that the user's sign-in or password does not meet the criteria. Sign-in names must be at least 6 letters or numbers, with no spaces, and may include any of the following symbols ! . @ # $ % & * - + ~ Passwords must be at least 8 characters in length. They are case sensitive and may also contain any of the following symbols ! . @ # $ % & * ~ but spaces are not allowed. Be sure to keep your password in a secure place for future reference.
If you have another question about UltraViolet, or are experiencing a different problem, please visit UltraViolet's website.