Support Center

How do I cancel my account?

Last Updated: Sep 22, 2011 12:35AM PDT

How do I cancel a profile created by Facebook Instant Personalization?

  1. Click on the blue Facebook "Log In" button at the upper right. If you see "Welcome, [your name]" this means you are already logged in.

  2. Once you have logged in, scroll over your name at the very upper right on any page on the site. Click on "Account," then choose the option to cancel.

How do I cancel a profile created by signing into a Flixster.com account?

  1. Click on "RT Login" at the upper right and enter your Flixster login and password. If you don't remember your password, you can request a new one here. If you see "Welcome, [your name]" this means you are already logged in.

  2. Once you have logged in, scroll over your name at the very upper right on any page on the site. Click on "Account," then choose the option to cancel.

How do I cancel a native Rotten Tomatoes profile?

If you want to cancel a native Rotten Tomatoes account, you can request this here.

Will this remove my name from Google search results?

Yes, but not right away. If we could make this happen instantaneously we would; unfortunately, it takes a little while for Google to catch up with the change after we cancel things on our side. If you're interested, here's a little information about how search engine indexing works.

Why do I have a profile on your site?

We've partnered with Facebook to allow users to integrate their profiles into their experience on Rotten Tomatoes. If you are logged into Facebook on the same browser when you open Rotten Tomatoes, you will automatically see data from your Facebook account on our site. If you have previously used our Movies app on Facebook, the ratings and reviews you entered on that app are ported over into your new Rotten Tomatoes profile.