Support Center

How can I contact support regarding my movie ticket purchase?

Last Updated: Apr 01, 2016 01:40PM PDT
If you have questions, concerns or billing issues with a recent movie ticket purchase or showtime on Flixster, our support team is standing by.

For any movie tickets purchased before March 31st, 2016 
Email Support: Flixstercustomersupport@fandango.com
 
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For any movie tickets purchased on or after April 1st, 2016
Visit Fandango Customer Support Page: Click Here

 
Need a refund or exchange?
If you're a Fandango VIP member, go to you Purchase History and click the "Can't Make The Show" link next to your order.If you don't have a VIP account, create one using the same email address that you used to purchase your tickets.
 
For UltraViolet movie playback support, visit the support center here.