For any movie tickets purchased before March 31st, 2016
Email Support: Flixstercustomersupport@
For any movie tickets purchased on or after April 1st, 2016
Visit Fandango Customer Support Page: Click Here
Need a refund or exchange?
If you're a Fandango VIP member, go to you Purchase History and click the "Can't Make The Show" link next to your order.If you don't have a VIP account, create one using the same email address that you used to purchase your tickets.